What computers do you typically use to read email?
Aside from spam, roughly what fraction of your read mail do you archive?
If you file your mail into folders, roughly how many do you use?
Have you used any hand-held device for scheduling? Which ones?
When you travel, how do you keep track of connecting flight information?
What types of events do you usually put on your calendar?
If you use a computer calendar, do you use the alarm feature to remind you of events? What events do you set alarms for?
Publish and Subscribe (only for users of shared calendars)
Who do you share your calendars with?
Which calendars do you subscribe to? Who do you wish would publish a calendar?
When you go to your software, which calendars are typically visible on the display? Which ones do you leave off?