Jackson Harpers Web Log

UPDATE: I have recieved my delivery, and a discount for the delay. Here is a brief write up on that. In the next few days I will summarize the entire experience and post it somewhere more static then my blog. First off, I'd like to get this page google ranked for "Northwest Vanline". So if you can, add a link to this in your blog.

Originally when I spoke to these people and I had my estimate made I was told the move would take from 10-14 days. When my stuff was picked up, they had me give them a delivery date. I set it for Aug. 12th (12 days from the day of pickup) and was told that shouldn't be a problem. So aug. 12th comes along, and no movers. I figure, no big deal, they probably don't do the local delivery on the weekend (it was a saturday). I woke up early on the 14th expecting a nine am delivery. Nothing. I waited until 1pm and called them asking when my delivery would be. "Sir, your truck will be there in one week. Next monday". OK, whatever, one extra week. That really sucks, because now I have to go buy clothes to wear to Daiana's ceremony. I have to buy some kitchen-ware, and I have to schedule another day off work when they get here.

So today is the 21st. Yay, I get my stuff. I went out last night, got extra cash so I would have a tip for the delivery guys, I cleaned up so nothing would be in the way, and I bought some bottled water so they wouldn't die carrying all my stuff in. Again one o'clock passes and I decide to call. They seem really confused, saying things like "Oh good, you are there, now we can arrange local deliver". Yeah, I arranged local deliver three weeks ago, when you took all my stuff. They tell me they will call back, and get a guarantee that it will be within the hour. I get no call back, so I call, leave a kinda angry message "Hi this is Jackson Harper, I am calling about the delivery of my stuff, it is already a week late, and I was told I would be called back with a delivery time however no one called me back". Wait another hour, call back, this time she answers right away saying "Hello Mr Harper, I have good news, your stuff is on the trailer, I have the drivers number for you". Hmmm, so they have caller id, I wonder if thats why so few of my calls are answered. But wow, thats great news, my stuff will be here soon. I ask if it will be here today and she says yes. I ask if it will be before five (I assume no one works after five) and she says she isn't sure, I should talk to the driver. I get his number and name...actually she didn't really know his name, she told me what she thought it was. She told me I should call him because she tried and his phone cut out.

"Hi this is Jackson Harper, I was calling about the delivery of my stuff"

"Oh hello Jackson, what would you like to know"

"What time my stuff will be delivered"

"Oh I am not sure yet, I will tell you when I am closer"

"Where are you now"

"Nebraska. It should be about five days, I have stops in Minnesota,..."

I stopped paying attention there because I was so pissed off. I just thanked him for his time and said goodbye.